1. I am 17 years old, when should I change my identity card?

A person who had obtained his/her identity card for the first time at the age of 12 years is required to change his/her identity card when he/she has attained the age of 18. If this conversion is made within the age of 18 – 25 years, no penalties will be imposed.

2. I am 25 years old and I still do not have an identity card. What do I need to do?

Those who have no identity card although they are more than 16 years old are advised to go the nearest NRD office to make a late identity card registration application. The applicant and sponsor need to go to the interview together and bringing along the following documents:- Birth Certificate of the Applicant/Adoption Certificate/Form W or Entry Permit of the Applicant/Citizenship Status Confirmation Form (if applicable) Identity Card of Sponsor

3. When can my MyKad application be completed?

MyKad application can be completed within 24 hours for applicants who chose to claim their MyKad at NRD Headquarters in Putrajaya. For applicants who chose to claim their MyKad at any NRD branch office in Peninsular Malaysia, their MyKad applications will be completed within 10 working days, and 30 working days for applicants who claim their MyKad at NRD branch offices in Sabah, Sarawak or Labuan. This MyKad completion charter is only applicable to applications from Malaysian citizens and unproblematic applications.

4. Are any payment imposed if there is damage to the chip in my identity card?

If the chip is not intentionally damaged, misused, etc. within a period of one year from the date of delivery of the card, a replacement will be given free of charge, but if the card has been held by the holder for more than one year, a fee of RM10.00 is imposed.

5. What are the penalties imposed if I lost my identity card?

The penalty for lost identity card is determined according to the number of times it was lost.

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