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Urban Transformation Centre
Sarawak (UTC Sarawak) is a one-stop centre that brings together multiple government and
statutory agencies under one roof for the convenience of the public.
UTC Sarawak
is one of the efforts and initiatives of the Malaysian government to
provide urban communities a centralised location for core government
agencies, public amenities and services of private sectors. It is part of
the National Blue Ocean Strategy (NBOS) which was introduced to improve
the quality of services through strategic partnerships between government
agencies and the private sector.
UTC Sarawak
is the eighth established in the country after Johor. The centre is a part
of the government’s transformation drive under the National Blue Ocean
Strategy, aiming at providing the urban community with services offered by
key government, private sector and non-governmental establishments, under
one roof.
Currently
it houses 24 federal and 13 state agencies and five facilities, including
banks. At present, the Immigration Department, National Registration
Department (JPN), Road Transport Department (JPJ), Kuching North City
Commission (DBKU), MBKS, Padawan Municipal Council (MPP), Kuching Water
Board, Syarikat Sesco Bhd and Pos Malaysia Bhd have been running their
operations since Sept 17.
Other
services such as 1Malaysia Clinic, gymnasium and cyber cafe are expected
to commence by the second week of next month. Among other agencies
available at the centre are Public Complaints Bureau, Mara, Human Resource
Ministry, Royal Malaysia Police Force, Lembaga Tabung Haji, Amanah Ikhtiar
Malaysia, Social Security Organisation (Socso), National Higher Education
Fund Corporation (PTPTN), Welfare Department, Tourism Ministry, Sarawak
Tourism Board, Agriculture Department, Sarawak Energy Bhd, Tabung Baitumal
Sarawak, Resident’s Office and Kuching District Office, Telekom Malaysia
Bhd, Small Medium Enterprise Development Bank Malaysia Bhd (SME Bank),
Ar-Rahnu and Kedai Kain 1Malaysia.
Working
hours for UTC Sarawak is 8.30 am to 9.00 pm daily except public holidays. (Office
hours may vary for individual offices)
Contact
Information
Aras 2, UTC
Sarawak
Jalan Bukit Mata
93100 Kuching
Sarawak
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